The CRM system in an organization - a detailed analysis (MBA in Customer Relationship Management / CRM )

MBA Project Type: CRM

Project ID: 1149

Description: This project report is based on the results show that companies has a well-established Customer Relationship Management system supporting its marketing and sales activities, but equally the results indicate mixed scenarios. A positive relationship between Customer Relationship Management to performance was established. That is, it has a positive contribution to the company’s performance, both financial and non-financial. There is also negative feedback on the company’s Customer Relationship Management system which illustrates that Customer Relationship Management system can also have negative consequences. CRM success is questionable from a stand-alone perspective.
Project Report Pages: 60

Can be used in: CRM

Project Cost: Rs 2500 / $ 50

Synopsis Cost: Rs 350 / $ 7

Delivery Time: Within 12 hours.

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