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Comparative analysis of banks in terms of service quality (MBA Banking / Finance)


MBA Project Type: Banking / Finance

ID: 1069

Description: The use of technology in the delivery of banking services is becoming increasingly prevalent as it is being employed to reduce costs and eliminate uncertainties. This project investigates the role that technology plays in Indian banking sector and its impact on the delivery of service quality. A sample of 100 banking customers has been taken and questionnaires were analysed. Some strategic implications are discussed.

Project Report Pages: 92

Can be used in: Banking / Finance

Project Cost: Rs 3250 / $ 65

Synopsis Cost: Rs 500 / $ 10

Delivery Time: Within 12 hours.

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